When an order is received, it is processed within 2 days and shipped from Brooklyn, New York. The buyer will receive an email with a tracking number plus a confirmation that the merchandise was sent.
All items will be shipped via USPS or FedEx.
All import duties and taxes are the responsibility of the buyer. The customs declaration form will reflect the purchase price of the item(s).
A return must be initiated within 30 days of receiving the item(s). We accept both domestic and international returns.
The buyer is responsible for the cost of return shipping.
The refund issued will be the cost of the item(s). To initiate a refund, you must contact us at contact@JS-Rugs.com before your return your item and inform us that you wish to make a return. If this is not done, we will not accept the return.
To issue a refund, we must be in possession of the item(s) and
the item(s) must be in the original condition with no stains, rips or other type of damage. We are unable to accept any item that is not in the original condition and is damaged in any way.